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Frequently Asked Questions
Quick answers to common questions
After purchasing, you’ll receive a license key via email. Open the software, go to register > Activate License, and enter your key. The software will be activated instantly.
Yes, you can transfer your license. First, deactivate it on your current computer, then activate it on the new one. Contact support if you need assistance with the transfer process.
We offer a 30-day money-back guarantee. If you’re not satisfied with our product, contact us within 30 days of purchase for a full refund. Please review our refund policy for complete details.
Yes! All our products come with a free trial version that lets you test the software before purchasing. The trial typically allows you to convert a limited number of items to evaluate the software’s capabilities.
Our average response time is under 2 hours during business hours. For complex technical issues, it may take up to 24 hours. For immediate assistance, we recommend using our Live Chat feature.
Why Choose EayTools Support?
Our support team is available round the clock to assist you whenever you need help, regardless of your timezone.
Our technical experts have deep knowledge of all EayTools products and can solve even the most complex issues.
Not satisfied? We offer a 30-day money-back guarantee. Your satisfaction is our top priority.
All licensed products come with lifetime free updates, ensuring you always have the latest features and improvements.
Your data privacy is paramount. All our tools process data locally on your machine with no data sent to external servers.
Join millions of satisfied customers worldwide who trust EayTools for their data conversion and migration needs.
